IBM as a company would know the innermost details of Hitler's Hollerith operations, designing the programs, printing the cards, and servicing the machines. But Watson and his New York directors could erect a wall of credible deniability ... The free flow of information, instructions, requests, and approvals by Watson remained detailed and continuous for years to come - well into 1944. (Pg. 458.)In this work, Black shows that IBM was, in many regards, a cult. It was a cult in which Watson was the messianic leader, and avarice the altar upon which they worshiped. Members of the IBM 'family' looked to Watson for guidance, in both their business and personal lives. Black insinuates that this cult mentality led many of IBM's employees to blindly follow Watson - no matter where he led them. Ruthlessly, Watson destroyed his competitors and built a goliath company that spanned the globe, a company in which its employees strove to implement Watson's business plans with utmost dispatch. Had it not been for the unquestioning loyalty of so many to Watson, IBM would not have been able to fulfill the Nazi's insatiable need for the punch care machines.
Thomas Watson and IBM had separately and jointly spent decades making money any way they could. Rules were broken. Conspiracies were hatched. Bloody wars became mere market opportunities. To a supranational, making money is equal parts commercial Darwinism, corporate ecclesiastics, dynastic chauvinism, and solipsistic greed. (Pg. 120.)IBM and the Holocaust is a well-documented and researched book. Black carefully backs-up every allegation he makes, using IBM's own documents, interviews, newspaper reports, and government records. (There are almost 200 hundred pages of notes in the Large Print edition of this book.) Black deftly penetrates Watson's cloak of deniability, proving that Watson, and IBM, did indeed know to what use his machines were being put to in Germany. Black does this by semi-imposing newspaper and governmental reports of the atrocities, and documenting the trips that Watson repeatedly took to Germany, and interoffice and personal correspondence that shows that Watson knew what was going on.